Scalable, simple pricing
1 credit = 1 automated comment, message, or action
Need a Bigger Plan?
EnterpriseVolume discounts apply automatically as monthly credits increase.
Every plan has access to every feature
Explore our AI solutions
Complete automation suite for social media, customer support, and sales
Frequently Asked Questions
How are credits used?
A credit is used every time your account processes a new comment, message, or action.
How does it work?
Powered by our OpenAI fine-tuned large language models, SmartReply looks at your creative, caption, and creates a reply/action every time someone sends you a comment or message. Your agent will analyze every single element on a post to create a hyper relevant response or corresponding action. Most importantly it won't sound like AI, it will sound like you.
Is this for social media, or customer service?
Both! SmartReply handles social media engagement and customer service seamlessly across multiple platforms.
Can SmartReply be customized/tuned?
Yes, our proprietary comment & DM trainers make something traditionally very difficult into a clickable simple experience. Not only is it the difference between sounding like AI or not. It makes cloning your brand voice as easy as a couple of clicks.
Is it hard to set up?
No! Connect all your social media channels, and train your AI, & sync your products/offer. Lastly click activate, and watch the magic happen. If you would like guided setup, book a demo with us.
What if I don't like the responses?
Leverage our proprietary supervised training system to get 1:1 replies in your tone of voice. AI that doesn't sound like AI. If you need help reach out to support and we will quickly help you get to 100% satisfaction.
What integrations do you have?
Our integrations include TikTok, Facebook, Instagram, Messenger, WhatsApp, Twitter, Shopify, WordPress, Custom websites, Klaviyo, and more.
How do I get charged?
After a 14 day trial, we bill through Stripe, or if you install from Shopify App Store we will bill through there.