Page comments
Reply to questions and helpful community comments across your Facebook page.
Facebook and Messenger automation
Keep Facebook comments, ads, and Messenger moving
Answer product questions, manage busy ad comments, hide harmful content, and continue customer conversations in Messenger with AI that follows your rules.
Page and ad commentsMessenger repliesSpam and abuse filtering
Facebook Comment Center
Summer launch ad
1,284 comments
Does this come in a larger size?
AI replied with sizing details
Spam link hidden automatically
92%
Answered
146
Hidden
31
Sent to DM
Facebook tools
Everything your team needs for Facebook
Ad comments
Protect high-spend campaigns by answering questions and handling damaging comments quickly.
Messenger
Continue private conversations with useful answers, product links, and next steps.
Smart hiding
Hide spam, scams, hate, and off-brand content using meaning instead of keyword lists.
Community care
Like positive feedback and make customers feel seen without copy-paste replies.
Comment analytics
See common questions, moderation activity, reply volume, and customer intent.
SmartReply workflow
1
New comment arrives
2
AI reads context and rules
3
Reply, hide, like, or escalate
Built for busy ad threads
Protect the conversation under every campaign
SmartReply watches paid and organic comments, separates real buyers from noise, and takes the right action without slowing down your team.
- Reply across pages and ads
- Escalate sensitive issues
- Keep a record of every AI action
24/7
Comment monitoring
<90s
Typical reply time
1 inbox
Pages and Messenger
Common questions about Facebook
Can SmartReply manage Facebook ad comments?
Yes. It can reply, hide, like, ignore, or escalate comments on supported Facebook posts and ads.
Does SmartReply work with Messenger?
Yes. SmartReply can answer Messenger questions using your product data, policies, and approved brand voice.
Can a person approve sensitive replies?
Yes. You can choose which actions happen automatically and which conversations need team approval.
Make Facebook easier to manage
Connect your account, choose your rules, and let SmartReply handle the repeat work while your team stays in control.
Start Free Trial